API Workflows

Digital Reward Delivery (Email / SMS)

Deliver gift card rewards instantly by email or SMS for fast, scalable digital fulfillment.

Overview

Common digital delivery scenarios include:

  • Instant reward fulfillment
  • Customer engagement campaigns
  • Employee recognition
  • Survey and research incentives
  • Promotional and referral programs

Digital delivery is the fastest and most commonly used fulfillment method.

How the API is Used

  • Send gift cards directly to email or mobile numbers
  • Trigger rewards instantly upon completion of an action
  • Personalize messages with each reward
  • Track delivery and fulfillment status

Example Workflow

  • Recipient completes a qualifying action
  • Your system records the event
  • Your system triggers a digital reward via the API
  • The gift card is delivered instantly via email or SMS

API Integration Flow

API Integration Flow

1
Authenticate
POST /v1/Tokens
2
Retrieve products
GET /v1/Products
3
Send reward
POST /v1/Orders
4
Track status
GET /v1/Orders/{id}or webhook

Example Request

JSON
{
  "Type": "DigitalDelivery",
  "LineItems": [
    {
      "ProductId": "CVS",
      "Value": 15,
      "Quantity": 1,
      "DigitalDeliveryAddress": {
        "Email": "user@email.com",
        "Sms": "+15555555555"
      },
      "Personalization": {
        "To": "Recipient",
        "FromName": "Rewards Team",
        "Message": "Enjoy your reward!"
      }
    }
  ],
  "PONumber": "DIGITAL-13001"
}

Delivery Options

  • DigitalDelivery – Send gift cards via email or SMS
  • Links – Generate claim links for alternate distribution
  • PhysicalShipment – Ship physical gift cards if needed

Benefits

  • Enables instant reward delivery
  • Improves recipient experience
  • Reduces fulfillment time and costs
  • Supports global and scalable distribution

Compliance Considerations

  • Ensure proper consent for email and SMS communications
  • Validate recipient contact information
  • Maintain records for audit and tracking

Common Program Types

  • Instant reward programs
  • Customer engagement campaigns
  • Employee recognition
  • Survey incentives

Related Use Cases