Workforce

Survey & Research Incentives

Automate participant rewards for surveys, studies, and research activities with scalable gift card delivery.

Overview

Common survey and research programs include:

  • Customer feedback surveys
  • Market research studies
  • Product testing programs
  • Academic or clinical research participation
  • User experience (UX) research

Gift cards are commonly used to increase participation rates and completion quality.

How the API is Used

  • Trigger rewards upon survey or study completion
  • Integrate with survey platforms such as Qualtrics or SurveyMonkey
  • Deliver rewards instantly or in batches
  • Track fulfillment and delivery status

Example Workflow

  • Participant completes a survey or research activity
  • Survey platform or system records completion
  • Your system triggers a reward via the API
  • The gift card is delivered to the participant

API Integration Flow

API Integration Flow

1
Authenticate
POST /v1/Tokens
2
Retrieve products
GET /v1/Products
3
Send reward
POST /v1/Orders
4
Track status
GET /v1/Orders/{id} or webhook

Example Request

JSON 
{
  "Type": "DigitalDelivery",
  "LineItems": [
    {
      "ProductId": "CVS",
      "Value": 10,
      "Quantity": 1,
      "DigitalDeliveryAddress": {
        "Email": "participant@email.com"
      },
      "Personalization": {
        "To": "Participant",
        "FromName": "Research Team",
        "Message": "Thank you for your participation."
      }
    }
  ],
  "PONumber": "SURVEY-5001"
}

Delivery Options

  • DigitalDelivery - Send gift cards via email or SMS
  • Links - Generate claim links for distribution via survey platforms
  • PhysicalShipment - Ship physical gift cards if required

Benefits

  • Increases survey completion rates
  • Improves participant engagement
  • Automates reward fulfillment
  • Scales across large participant groups

Compliance Considerations

  • Ensure alignment with research and privacy policies
  • Maintain participant data protection standards
  • Track incentives for audit and reporting purposes

Common Program Types

  • Customer surveys
  • Market research panels
  • Product testing programs
  • Academic research incentives

Related Use Cases